By using Upohat.com, you agree to these terms and conditions. Please read them carefully before placing an order.

1. General

Upohat.com is an online store delivering gifts and premium products across Bangladesh. We reserve the right to update these terms at any time.

2. Orders & Payments

All orders are subject to product availability. We accept Cash on Delivery (COD), bKash, and Nagad. Orders may be cancelled in case of pricing errors or stock unavailability, with full refunds issued.

3. Delivery

We deliver to all 64 districts of Bangladesh. Delivery charges and timelines vary by location. See our Shipping & Delivery page for details.

4. Returns & Refunds

Returns are accepted within 3 days of delivery for damaged or incorrect items. See our Returns & Refunds policy for full details.

5. Privacy

Your personal information is kept secure and used only for order processing and customer service. We do not sell or share your data with third parties.

6. Contact

For any questions, contact us at support@upohat.com or call 01974-444359.

Last updated: October 2026